FAQ’S
Leather jacket questions, answered.
Everything you need before you order from Shop Leather Jackets, in one place. If you are weighing up sizing, leather types, delivery to the UK or EU, or how a custom build works, the answers below cover it. Each product page also carries its own size chart and material details, and the team is on hand by email and live chat if your question is not here.
We have grouped the questions into ordering and sizing, materials, delivery, and returns and care. Still stuck? Head to Contact Us and we will reply within one working day.
FAQ
Frequently Asked Questions
Every product page carries a size chart with chest, shoulder, sleeve and body-length measurements in centimetres and inches. The simplest method is to measure a jacket you already wear well and match those figures to the chart, rather than relying on standard dress sizes. If you land between two sizes, message the team and we will point you to the right one.
Yes. Women’s petite jackets are drafted for frames 5’3″ and under, with shortened sleeves and rebalanced body length. Tall jackets for men and women extend the sleeve and torso. Slim-fit cuts run closer through the body for a sharper line. Each sits on its own pattern block rather than being a scaled version of the standard fit.
Pick a base style, then choose the leather, colour, lining, hardware and your measurements. Start from one of our designs or send a reference image, and we will confirm the build and price before anything goes into production. Send the details through our custom jacket enquiry and the team will take it from there.
Checkout runs through Stripe, so you can pay securely by major credit and debit card. Card details are handled by Stripe and never stored on our servers. Prices show in pounds, and any applicable taxes or duties are made clear at checkout before you confirm, so the total you see is the total you pay.
Every jacket is genuine animal leather: full-grain cowhide, lambskin, sheepskin or split suede, sourced from responsible tanneries. We do not sell bonded leather, polyurethane or synthetic pieces under our brand. Each product page states the exact leather type, weight and finish, so you can compare one jacket against another on material before you decide.
The catalogue spans black and the full brown family, from tan and cognac to camel, chocolate, coffee and mocha. Beyond that you will find beige, burgundy, grey, maroon, olive green, and brighter shades like red, blue, pink and purple, plus white and off-white. Availability varies by style, and each colour is shown true to the leather on the product page.
Yes, to every UK postcode and all EU member states, free on every order. If you have searched for a leather jacket shop near you that delivers straight to your door, our UK fulfilment does exactly that. Duties, where they apply, are shown clearly at checkout so nothing unexpected arrives later.
Orders are dispatched within 7 business days, and most arrive within 10 to 14 business days in total, depending on your location. Custom builds can take longer, and we confirm the timeline with you before production starts. You will receive tracking as soon as your jacket ships, so you can follow it from dispatch to doorstep.
You have 14 days from delivery to return a non-custom jacket for a refund, under the Consumer Contracts Regulations. It must be unworn, with tags attached and in original packaging. Return postage is covered by you unless the item is faulty. Custom jackets are exempt from the standard return right, except where there is a defect. See our Refund and Returns Policy.
Hang it on a wide padded hanger in a dry, ventilated spot, away from plastic bags. Wipe marks with a damp cloth and let it air-dry, never near direct heat. Condition full-grain and top-grain leather with a quality balm every few months. Suede and nubuck need a soft brush and a protector spray. Care notes come with every order.
Yes. If you want to stock our jackets or order in volume, we work with retailers and bulk buyers across the UK and EU. Minimum quantities and pricing depend on the styles and quantity you need. Send the details through our custom jacket enquiry page, listing the styles, quantities and your target date, and we will reply with bulk pricing and lead times.